Fraser Island Tours

Nomads Fraser Island


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Nomads Fraser Island 360
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Refund Policy


Credit card fees and fees paid to us are not transferable or refundable.

Changes permitted up to 7 days prior to the tour departure (subject to availability).

Bookings cancelled 7 days or less prior to the tour departure, and no-shows will incur 100 % cancellation fee.

Changes and cancellations must be advised in writing, please email to This email address is being protected from spambots. You need JavaScript enabled to view it..

If you cancel outside of 7 days of travel date then you will be charged 20%, this means should you cancel 80% will be refunded. 

Itinerary may change without prior notice, and is subject to weather and tidal conditions. We strongly recommend a travel insurance.

With this in mind we strongly recommend you have valid Travel Insurance. 

If you are unable to reach a tour due to an "act of God" (for example a road is cut off due to flooding) the normal Cancellation Fee will apply if the tour still runs in your absence or would have run but for your absence. We will happily provide you with a letter for you to submit to your Travel insurance Company.

If a tour or other travel service is cancelled by the Service Provider, we will refund you the amount paid for the tour or other travel service less a 10% administration fee ("Admin Fee").